EveryBill has been running payment portals since 2008.

Collections agencies, legal practices, and property managers all share a common problem: someone owes them money, and chasing that payment by phone and mail is slow and expensive. EveryBill runs the consumer-facing side of that problem — a self-service portal, a branded payment site, an automated phone line — so the organization's staff spend less time chasing payments and more time on the accounts that actually need a person.

The platform is the same everywhere it runs. What differs by customer is the deployment posture: whether EveryBill's shared infrastructure handles the work, whether the customer gets a dedicated AWS account operated by EveryBill, or whether the customer holds the AWS account and encryption keys itself with EveryBill operating the platform inside it. See how those postures compare.

EveryBill has run consumer payment infrastructure for a long time, through changes in how people pay — from mailed checks and phone calls to self-service portals and mobile payments. That history means the platform has been shaped by a long run of real usage, not a recent rewrite; it also means the company has had to earn back trust after setbacks, and takes that seriously in how it now talks about its own infrastructure. See the trust hub for a plain account of the current security posture.