The Consumer Financial Protection Bureau (CFPB) has made a name for itself as one of the government agencies most willing to take bold enforcement action. It investigates not only the businesses directly involved in wrongdoing, but also those it perceives to have facilitated that wrongdoing. That is why every organization related to patient payments in the healthcare industry should be concerned about the CFPB’s behavior over the last year.
The CFPB’s Approach
A review of CFPB press releases reveals a general trend in the way it approaches industries. It first studies them—producing reports, participating in conferences, and